quarterly reports

  • Measuring our success, one report at a time

    It has been a crazy week around here, with the snow and ice and sub-zero wind chills. But while the white stuff was falling and the winds were howling, we were working to finalize our most recent Quarterly Performance Report which is now available online. You can also view reports from previous quarters and a graph illustrating how many permits have been issued by month and year.

    When developing the performance reports, we use benchmarks to measure how well we are doing. The benchmarks were established several years ago, but for those not familiar, here is a little background.

    The City’s Development Management Team (DMT) partnered with an external stakeholder group called the Development Services Advisory Committee (DSAC) to establish target benchmarks and review administrative policies and procedures to ensure consistent compliance with the City's development standards. DSAC members represent different fields within the land development industry. Their mission is to ensure that development reviews are done in measurable, predictable, transparent, cost-effective, seamless and efficient ways that provide the level of service that customers define.

Get In Touch

  • Development Services
    Customer Service Center
    1 Exchange Plaza
    Raleigh, NC 27602
  • 919-996-2495
  • Litchford Road
    Satellite Office
    8320-130 Litchford Road
    Raleigh, NC 27615
  • 919-996-4200