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It has been a crazy week around here, with the snow and ice and sub-zero wind chills. But while the white stuff was falling and the winds were howling, we were working to finalize our most recent Quarterly Performance Report which is now available online. You can also view reports from previous quarters and a graph illustrating how many permits have been issued by month and year.

When developing the performance reports, we use benchmarks to measure how well we are doing. The benchmarks were established several years ago, but for those not familiar, here is a little background.

The City’s Development Management Team (DMT) partnered with an external stakeholder group called the Development Services Advisory Committee (DSAC) to establish target benchmarks and review administrative policies and procedures to ensure consistent compliance with the City's development standards. DSAC members represent different fields within the land development industry. Their mission is to ensure that development reviews are done in measurable, predictable, transparent, cost-effective, seamless and efficient ways that provide the level of service that customers define.

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For those that have not already heard the news, I am pleased to announce that Bradley Kimbrell has been selected as the new Development Services Customer Service Center Manager. Bradley has been with the City’s Public Works department for two years and is eager to complete the transition into his new role.

Knowing that I was going to blog about this, and having previously held that position myself, I wanted to sit down with Bradley to congratulate him, share some words of wisdom, and learn more about him. During our conversation, he shared that he and his wife, Lindsay, have a beautiful one-year-old daughter, Lily June. I also learned that Bradley is a licensed Engineer, a huge NC State fan and an Eagle Scout.

Here is a little more about Bradley...

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Welcome back to DSinsider! Many of you may recall the early days of the DSCSC when the Project Coordination service was in its infancy. The service was added in 2010 and was modeled after similar programs in other jurisdictions. The idea is for the development team of large-scale projects to work with the City’s Project Coordinators (PC’s) to reduce potential roadblocks and keep the project timeline intact. It got off to a slow start, but quickly gained momentum. A high demand for the service resulted in the addition of a third PC position in 2013.

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Hello! Welcome to “DSinsider.” This brand new, interactive blog will become your go-to source for all that is happening in Raleigh’s Development Services Department. We hope this will be an effective way to connect with our customers about all development-related topics.

The purpose of this blog is to establish a forum for open dialogue with our customers. Having open channels of communication provides opportunities for discussion of topics that are important to you.  DSinsider will give you an inside look at our services and explain changes to policy and procedure.  It will also provide updates when our forms are edited, process enhancements are made, or data and benchmark reports are available. I know these topics can be a little mundane, so be on the lookout for the occasional feel-good post to keep things interesting.

So who is the DS Insider? Well that would be me, Stephanie Currier. I first got into the field of Planning when I was in college and couldn’t decide on a major. I came across a sign on campus that got my attention. “Can’t decide on a major? Want to help people and make a difference in your community?” Yes, yes, and YES! I went to the meeting for aspiring Planners and was hooked. After graduating from East Carolina University with a degree in Urban and Regional Planning, I went on to work in a variety of positions including Planner and Assistant Director of Planning & Inspections. Most recently, I served as Raleigh’s Development Services Customer Service Center Manager.

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Get In Touch

  • Development Services
    Customer Service Center
    1 Exchange Plaza
    Raleigh, NC 27602
  • 919-996-2495
  • Litchford Road
    Satellite Office
    8320-130 Litchford Road
    Raleigh, NC 27615
  • 919-996-4200