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I recently had the chance to sit down with one of our Project Coordinators, Chip Shankle, who obtained his Project Management Professional (PMP) certification in 2008. Knowing that he is constantly interacting with our plan reviewers, intake staff, and customers, I asked if he had any suggestions for relevant blog topics. He quickly provided a list of things that have been known to cause delays in the plan review process. Over the next few months, I will be sharing some of his tips for preventing such delays so that you can stay on track.

 

Let’s start here!

Chip’s Tip: Be realistic when establishing a timeline for your project. Don’t “back in,” or focus on the finish line without considering the uncertainties.

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Express Review, one of our face-to-face services, has consistently been a customer favorite. As the name implies, Express is an expedited review process that provides an opportunity for design professionals and project managers to meet face-to-face with City staff during the plan review to iron out potential roadblocks.

Until now, our Customer Service Center Manager has overseen this program. Seeing the need for a dedicated supervisor, the Development Services Department has hired its first Express Services Program Supervisor, Erin Anderson.

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Hello there! Just a couple of things to pass along on this cold February day…

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Communication team, pictured from left: Sharon Felton, Aaron Sheppard, Stephanie Currier, David Langley, Jorge Gao

DSinsider is celebrating a big milestone! It has been one year since we launched our blog which means that more than fifty articles have been written covering a multitude of topics related to both City Planning and Development Services.

Our top posts from the past year are:

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The recent snow and ice from Jonas served as a reminder that it is, indeed, winter!  Thankfully, we did not experience blizzard conditions, nor did the Stay Puft Marshmallow Man make an appearance as with 2014's "snowpocalypse."

Many did lose power, however, and road conditions were quite hazardous due to the ice. Today’s blog photo depicts just how icy it was in my backyard. Fortunately, the ice didn’t stick around too long as temperatures surged in the days following the storm.

Some City services were limited during the event, but our offices remained open for business. In an effort to keep our customers informed, we posted on Twitter and sent inclement weather alerts to our subscribers explaining what to do if your meter box was damaged and instructions for scheduling emergency electrical inspections.

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If you’ve been out and about lately, you’ve probably noticed some changes to several city streets with the incorporation of new bike facilities. The Office of Transportation Planning has been working on a “complete street retrofit” project which reallocates street space to better accommodate the full range of road users.

Retrofitting can improve streets for everyone. For example,  a  four lane street can be retrofitted to provide dedicated, safer spaces for turning vehicles and bicyclists while also improving flow and safety for vehicles in the two thru lanes. The number of rear-end collisions are reduced by moving turning vehicles out of the travel lane and the number of bicyclists increases with dedicated, striped facilities.

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    Raleigh, NC 27602
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    Raleigh, NC 27615
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