When I first came to work for the City back in 2009, Development Services was a division of the City Manager’s office. It was led by Hamid Dolikhani (who is currently the Interim Deputy Inspections Director), and included about twenty-five employees who staffed the Development Services Customer Service Center (DSCSC), which opened in 2010.

As the manager of the DSCSC for its first four years, I watched the division grow to include Current Planning, and the permitting operations at the Litchford Satellite office.

Since joining the Communication team last year, more organizational changes have occurred. Today, Development Services is no longer a division of the City Manager’s office. And it is not under the umbrella of Planning. Seeing the need for a department that oversees development review and inspections, the City established a new stand-alone department called Development Services. Led by Tom Hosey, it includes two divisions (Land Development and Building Development) and a team of more than 120 employees.

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Hope you all had a wonderful Labor Day holiday. In case you’ve been on vacation or have not heard, there are a few things going on this month that may be of interest.

Are you an Architect, Landscape Architect, or Planner in need of professional education credits? Then you should attend the UDC Talks lecture entitled “Tailored Infrastructure: Opportunities in Raleigh.” The event will be held at noon on Wednesday, September 16, at the Raleigh Urban Design Center (UDC) and features speakers Jedidiah Gant & Sara Queen of Myriad Media/NCSU. This event is free and open to the public. Registration is not required. Attendees are welcome to bring their lunch. Highlights from the session will be tweeted @RaleighPlanning #UDCtalks.

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From left, Florence Almeda (Records Technician), Steve Mohr ( Asst. Records Administrator), Derrick Haynes (Records Technician), Lisa Coombes (Records Administrator), Vicky Gibson (Records Technician)

Did you know that there is a work group responsible for managing public records created and received by the Development Services Department and the Department of City Planning? This team is led by Lisa Coombes, Records Administrator, and provides essential services for thousands of people each year.

Lisa and her team are responsible for managing records for both Development Services and City Planning. They perform regular inventories, assist with public records requests, manage records in off-site storage, and digitize records for accessibility and preservation (they’ve scanned more than 36,800 permit applications to date!). The Records group also maintains records for development projects, past and present.

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We’ve talked about face-to-face services in the past. And because they are always in high demand, we have been working to further expand our menu of services. Please read this post in its entirety to get updates on our Due Diligence Session and “NEW” Sketch Plan Review services.

On September 1, the Development Services Department will roll out a new face-to-face service called Sketch Plan Review. It provides an opportunity for applicants to sit down with multi-departmental review staff to discuss site design and related regulatory issues prior to the formal site plan submittal. Sketch Plan Review is intended to reduce future review cycles, expedite the project timeline, and open the lines of communication with staff. This service does not result in any approvals or permits being issued.

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Pictured from left: Bryan Robinson, Tom Hosey, and Donald Irwin

I recently had the pleasure of meeting our new Development Services Director, Tom Hosey, as well as our new Permit Manager, Donald Irwin, and Chief Building Inspector, Bryan Robinson. They are all excited to be here and have already gotten off to a great start! Here is a brief introduction.

Mr. Hosey joined our team earlier this month. He’s been engaged in the building and safety profession for over 27 years, most recently serving as the Chief Building Official for the fourth largest City in the country, Houston. There he administered a staff of over 430 and a budget of $49 million. And prior to that, he served as Chief Building Official for three other jurisdictions in California and Oregon, as well as holding positions as Senior Plans Examiner and Senior Inspector.

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City Council recently approved an ordinance to amend Section 12-2121 (Outdoor Seating) of the Raleigh City Code. The new ordinance will take effect this Friday, August 14. A new Outdoor Seating Application has been created and is available in the Development Services Forms Directory.

The new ordinance incorporates the City’s PUPS Handbook (Standards for Private Use of Public Spaces), and includes best practices from around the country as established by the Responsible Hospitality Institute and provisions agreed to by the Hospitality Committee.  The Hospitality Committee was established by the Law & Public Safety Committee formed with representatives from the hospitality industry from Fayetteville Street, Hillsborough Street, and Glenwood South, as well as the Downtown Raleigh Alliance, Shop Local Raleigh, the Raleigh Convention Center and the Convention and Visitors Bureau, and one resident representative.

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Get In Touch

  • Development Services
    Customer Service Center
    1 Exchange Plaza
    Raleigh, NC 27602
  • 919-996-2495
  • Litchford Road
    Satellite Office
    8320-130 Litchford Road
    Raleigh, NC 27615
  • 919-996-4200