The safety and security of our community is the City of Raleigh’s top priority. The Planning and Development Department is taking the current spread of COVID-19 very seriously and is committed to providing services for all current and active construction projects. To minimize exposure to both our staff and our customers, the department is obligated to follow CDC guidelines when providing requested field services such as inspections.

Until further notice, Planning and Development staff asks customers to help them maintain a safe social distance of at least six feet on construction sites. Social distancing is defined by the CDC as deliberately increasing the physical space between people to avoid spreading illness. Staff will strictly adhere to these guidelines and non-compliance on-site can result in denial of requested services.

We appreciate your patience as we all work together during this challenging time. 

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The Development Services Department receives an average of 44,000 building and trade permit applications a year! With so much development activity happening in the City of Raleigh, the sheer volume of projects can sometimes cause delays in processing. 

Permit applications are accepted online via the permit and development portal, in-person at our customer service centers, or via mail. To prevent project delays for mail-in applications, please take note of the following helpful tips:

  • Always check the permit and development portal to see if you can apply online. Registration is easy and can help you save time when scheduling inspections and paying fees.
  • Submit your project in-person if possible. Applications that are submitted in-person receive priority, by necessity, over mail-in applications.

It is important to note that projects requiring plan review cannot be submitted online via the permit portal. Although we make every effort to process all applications as quickly as possible, mail-in applications may not be processed on the day they are received. 

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Development Services customers who need a residential certificate of occupancy (CO) will now be able to print the certificate from the permit and development portal. Once all permits for a project are complete, and if there are no holds or fees due, the system will automatically create a CO and attach it to the record in the portal.

The process for a non-residential CO remains the same: The CO application must be submitted in-person or via email and will undergo a five-day review process.

More information on the CO process is available on the City of Raleigh website

Questions? We’re here to help. Email the Customer Service Center at This email address is being protected from spambots. You need JavaScript enabled to view it.

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The City’s stormwater design manual is getting a much needed update! The most recent changes were made in 2002 anddo not reflect current stormwater practices The new manual will give detailed information on stormwater regulations and requirements that you need to follow when completing construction on a property.

Before moving forward, we’d like feedback on your experience using the manual.The goal is to make changes that help you meet local, state, and federal regulations; stormwater management needs; and development trends.

We’d like to know:

·       What sections are easy to understand

·       What information is most helpful

·       Any missing topics

 Join us for a meeting in September to share your thoughts. Staff will give a brief overview of the changes that we’d like to make. We’d also like to give you an opportunity to ask questions and provide input through an online survey. 


Ashley Rodgers, PE, CFM


This email address is being protected from spambots. You need JavaScript enabled to view it.

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Homestays give Raleigh residents the opportunity to provide lodging to local area visitors. A homestay operator may provide up to two guest rooms in their home for no longer than 30 days for compensation.

Beginning Monday, August 19, 2019 residents interested in operating a homestay can submit a homestay application and supplemental documents at either Downtown Raleigh or North Raleigh Development Services office.

Full details on the requirements for operating a homestay are now available online.

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The City of Raleigh is undertaking a study to gather information and make recommendations on construction of new residential houses within existing neighborhoods. The study will result in the development of policies and guidelines for infill development. The initial step in this process is to conduct a community survey to identify existing issues and opportunities around infill development. In September we will host a public meeting followed by a council presentation in October. The recommendations will be posted to the web for public comment period with the final recommendation going to council early 2020.

Please take a few minutes to complete our survey between now and Sept. 30. For additional information and to sign up for any updates on the Infill Development Study please visit our webpage.


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Get In Touch

  • Development Services
    Customer Service Center
    1 Exchange Plaza
    Raleigh, NC 27602
  • 919-996-2495
  • Litchford Road
    Satellite Office
    8320-130 Litchford Road
    Raleigh, NC 27615
  • 919-996-4200