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A new Portal Help Form is available for Development Services customers who may be experiencing technical issues with the Permit and Development Portal. This form provides all information needed for staff to more quickly assist those who submit it.

The completed form can be submitted:

  • Via email to This email address is being protected from spambots. You need JavaScript enabled to view it. ; or,
  • In-person at the Development Services Customer Service Center (One Exchange Plaza, 4th floor, Downtown Raleigh)
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  • Development Services
    Customer Service Center
    1 Exchange Plaza
    Raleigh, NC 27602
  • 919-996-2495
  • Litchford Road
    Satellite Office
    8320-130 Litchford Road
    Raleigh, NC 27615
  • 919-996-4200