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As Development Services staff works to launch the new portal, the availability of services for development related activity will be limited. Customers should also anticipate some delays in benchmarks during this time. This applies to both the Downtown Raleigh office (One Exchange Plaza) and North Raleigh office (8320 Litchford Road, Suite 130). Please be aware of the following schedule when planning to submit a project.

Date Hours of Operation & Available Services
Wednesday, June 26
  • Plans and applications will be accepted from 8:15 a.m - noon
  • All Development Services locations will close at noon
  • The Rapid Response/IVR phone system and Online Development Center will be permanently SHUT DOWN at 5 p.m.
  • Please schedule all inspections for June 27 through July 5 prior to June 26.
  • Blackout will begin as information from the old system is moved into the new system
  • Field services will continue as normal
Thursday, June 27
Friday, June 28
Monday, July 1
Tuesday, July 2
Wednesday, July 3
  • All Development Services locations are CLOSED
  • Please schedule all inspections for June 27-July 3 prior to June 26
  • Inspection scheduling will be UNAVAILABLE
  • No submittals allowed, no permits will be issued, no transactions can occur
  • Field services will continue as normal
Thursday, July 4
  • City of Raleigh is CLOSED for the holiday
Friday, July 5
  • SOFT LAUNCH: Plans and applications will be accepted from 8:15 a.m.- noon.
  • All Development Services locations will close at noon
  • Registration is still open/on-going
  • Inspections scheduling will be UNAVAILABLE
  • Please schedule all inspections for July 5 prior to June 26
  • Field services will continue as normal
Monday, July 8
  • Both Development Services locations will be back to full operating hours
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Get In Touch

  • Development Services
    Customer Service Center
    1 Exchange Plaza
    Raleigh, NC 27602
  • 919-996-2495
  • Litchford Road
    Satellite Office
    8320-130 Litchford Road
    Raleigh, NC 27615
  • 919-996-4200