New turnaround times for all development processes will go into effect as of February 1, 2019. This update is a result of additional review requirements and limited staff resources as we test new permitting software. We apologize for any inconvenience—these changes will ultimately bring an improved customer experience to the permitting and inspection process once implemented.

We hope to revisit the turnaround times in the near future, as we are always looking to improve our development processes.

Click here for breakdown of the new turnaround times.

Questions? We're here to help! Please contact the customer service center at 919-996-2495 or email This email address is being protected from spambots. You need JavaScript enabled to view it..


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  • Development Services
    Customer Service Center
    1 Exchange Plaza
    Raleigh, NC 27602
  • 919-996-2495
  • Litchford Road
    Satellite Office
    8320-130 Litchford Road
    Raleigh, NC 27615
  • 919-996-4200