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Development Services customers who need a residential certificate of occupancy (CO) will now be able to print the certificate from the permit and development portal. Once all permits for a project are complete, and if there are no holds or fees due, the system will automatically create a CO and attach it to the record in the portal.

The process for a non-residential CO remains the same: The CO application must be submitted in-person or via email and will undergo a five-day review process.

More information on the CO process is available on the City of Raleigh website

Questions? We’re here to help. Email the Customer Service Center at [email protected]

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ConstructionWeb

The City’s stormwater design manual is getting a much needed update! The most recent changes were made in 2002 anddo not reflect current stormwater practices The new manual will give detailed information on stormwater regulations and requirements that you need to follow when completing construction on a property.

Before moving forward, we’d like feedback on your experience using the manual.The goal is to make changes that help you meet local, state, and federal regulations; stormwater management needs; and development trends.

We’d like to know:

·       What sections are easy to understand

·       What information is most helpful

·       Any missing topics

 Join us for a meeting in September to share your thoughts. Staff will give a brief overview of the changes that we’d like to make. We’d also like to give you an opportunity to ask questions and provide input through an online survey. 

Questions?

Ashley Rodgers, PE, CFM

919-996-3773 

[email protected]

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Homestay

Homestays give Raleigh residents the opportunity to provide lodging to local area visitors. A homestay operator may provide up to two guest rooms in their home for no longer than 30 days for compensation.

Beginning Monday, August 19, 2019 residents interested in operating a homestay can submit a homestay application and supplemental documents at either Downtown Raleigh or North Raleigh Development Services office.

Full details on the requirements for operating a homestay are now available online.

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INFILLDSInsider

The City of Raleigh is undertaking a study to gather information and make recommendations on construction of new residential houses within existing neighborhoods. The study will result in the development of policies and guidelines for infill development. The initial step in this process is to conduct a community survey to identify existing issues and opportunities around infill development. In September we will host a public meeting followed by a council presentation in October. The recommendations will be posted to the web for public comment period with the final recommendation going to council early 2020.

Please take a few minutes to complete our survey between now and Sept. 30. For additional information and to sign up for any updates on the Infill Development Study please visit our webpage.

 

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EnergovDSInsider

A tutorial video for how to schedule and cancel inspections in the permit portal is now available for users. The video provides a step by step view of how to navigate this process in a registered account.

A few important notes about inspections:

  1. Inspections can be cancelled or rescheduled via the Permit and Development Portal at any time until the day of. If you need to cancel/reschedule an inspection the day of, please email [email protected] as soon as possible.
  2. A reinspection fee will be charged for any inspection that is cancelled or rescheduled the day of. 
  3. Your inspector information will be available in your portal account the morning your inspection has been scheduled. Please check your account on the day of for this information.
  4. We are not able to provide the exact time your inspector will arrive. Please plan accordingly. 

If you are experiencing technical issues with the Permit and Development Portal, please complete the Portal Help Form (pdf) and email it to [email protected]

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EnergovDSInsider

A new Portal Help Form is available for Development Services customers who may be experiencing technical issues with the Permit and Development Portal. This form provides all information needed for staff to more quickly assist those who submit it.

The completed form can be submitted:

  • Via email to [email protected] ; or,
  • In-person at the Development Services Customer Service Center (One Exchange Plaza, 4th floor, Downtown Raleigh)
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Get In Touch

  • Development Services
    Customer Service Center
    1 Exchange Plaza
    Raleigh, NC 27602
  • 919-996-2495
  • Litchford Road
    Satellite Office
    8320-130 Litchford Road
    Raleigh, NC 27615
  • 919-996-4200